At www.shoecrew.shop, we prioritize your privacy as much as you value stylish and comfortable footwear. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal data. This policy outlines how we collect, use, and protect your information to ensure a secure and personalized shopping experience.
When you interact with our website, certain data is automatically recorded, such as your IP address, device type, browser version, and pages visited. This helps us optimize performance and troubleshoot technical issues. Additionally, when you create an account, place an order, or subscribe to our newsletter, we collect details like your name, email address, shipping information, and payment details—all necessary to fulfill your requests efficiently.
Your information enables us to process orders smoothly, respond to customer service inquiries, and manage your account preferences. We also analyze browsing patterns to tailor product recommendations—whether you're searching for durable hiking boots, sleek sneakers, or waterproof winter footwear. Occasionally, we may use aggregated data to improve marketing strategies or website functionality, always with your interests in mind.
Cookies enhance your experience by remembering cart items, login sessions, and preferences. Functional cookies ensure smooth navigation, while analytical cookies (like Google Analytics) help us understand trends—such as demand for athletic footwear versus casual shoes—without identifying individuals. You can adjust cookie settings via your browser, though some features may be limited.
We employ industry-standard encryption (SSL/TLS) for transactions and store sensitive data on secure servers with restricted access. Regular audits and staff training further minimize risks of unauthorized access or breaches. While no system is infallible, we continuously update protocols to align with evolving cybersecurity standards.
To deliver orders and process payments, we share necessary details with trusted partners like shipping carriers (e.g., FedEx, UPS) and payment processors (e.g., Stripe, PayPal). These entities adhere to strict confidentiality agreements. For marketing insights, anonymized data may be shared with platforms like Meta or Google Ads—never compromising your identity.
You have the right to access, correct, or request deletion of your personal data. To exercise these rights or ask questions about our practices, email us at [email protected]. We aim to respond within 48 hours and will never discriminate against privacy-related requests.
