Hey there! Ever had one of those days where you just need to talk to someone who gets your shoe obsession? Well, you’ve found us. At ShoeCrew, we’re not just another online store—we’re a bunch of shoe enthusiasts who’ve turned our passion into a business. And guess what? We read every single message that comes our way.
Seriously, it does. Remember that time our founder, Jake, spent three hours replying to a customer’s email about the perfect hiking boot? Yeah, that’s the kind of dedication you can expect. Whether it’s a question, a suggestion, or just a fun story about your favorite pair, we’re all ears.
Here’s how you can reach us—pick your favorite method:
Prefer typing? Our live chat is up and running during business hours—look for the little shoe icon in the corner. Or, if you’re old-school like some of us, fill out the contact form below. (We promise it’s easy.)
Honestly? Because we’ve been where you are. That feeling when your shoes don’t fit quite right, or when you’re hunting for something specific but can’t find it—it’s frustrating. We built ShoeCrew to fix those little annoyances, and your feedback helps us do it better. Plus, we’ve been known to slip in a discount code for customers who take the time to write. Just saying.
So go ahead, drop us a line. Whether it’s a rant, a rave, or a random shoe fact (we love those), we’re here for it. And who knows? Your email might just end up pinned to our office wall—next to the one about the guy who wore our boots to climb Machu Picchu.
— The ShoeCrew Team